I was very pleased. They came out right away. I did call about an extension on the gutter and they came right back out to do that. I told them not to worry about damaging my bushes because I wanted to get rid of them. They actually removed them for me and hauled them away which I really appreciated. Larry was great, he didn't push me, he did not make me feel like I had to make a decision right away but he told me that if I did decide to do it they could get it done quickly and they did. I also appreciate the 50 year warranty.
Judy R. (Grandville)
Avalon put in about 17 windows in our home. It took about 3 days but Eric worked through below zero weather and blizzard conditions. The windows look great.
Lois H. (Grand Rapids)
We were amazed and impressed. I've never seen a crew work so well together. There was no fighting or arguing. Everybody knew their job and did their job. The cleanup was excellent. They protected the flowers too. We were really impressed. You should take that crew out for breakfast. I would request that crew for any job again. I would use Avalon again.
Patricia P. (Dowling)
Avalon did a fantastic job siding my house and with clean up! It looks amazing. The guys were very nice and took their time to do it right, gutters and stair rails also look amazing. Thanks for doing it right!
Kim E. (Muskegon)
Avalon did a great job. I have no complaints. Jeremy was a great guy. He got me financed for my new roof and thanks god he did or else I would not have been able to afford it. The workers were great, my neighbors even told me how much they cleaned up after themselves. I have a lot of work to do on my house and will definitely think about talking to Jeremy again about a bathroom remodel once I get done with the insulation above my ceiling. But the roof looks beautiful and I know it sounds strange but I like to sit on my deck and just admire the roof. So I can't say enough about everyone at Avalon. And I used them because they are in my neighborhood. I like to use local businesses.
Kathy G. (Grand Rapids)
I had many, many leaks. A lot of backup of ice for the last three or four years. Actually leaks by each of my closets from the dormers. I tried to patch them up several times, and I think around the chimney there was a leak one time they patched too. Different ones, different people patched it up. Never a complete job, this time I wanted to get a complete job, everything fixed up, so no leaks. I was checking the phone book and advertisements, and looking for someone who had been in business quite a while, and had good references so to speak. My one grandson went on the internet, checked out some of the people that had business with you on your website apparently and he recommended you. So I just went with it. I talked to Morgan I think a couple of times, very courteous and another girl I talked to one time too was very helpful. No problems at all, they did a very good job, very courteous, very efficient. Even my neighbors mentioned how much of a good job they were doing. So very, very polite and very good. They tended to business, no monkey business, they were very good and very busy. They had a hard time too because they had to do everything with a wheel barrow because they couldn't get the dumpster all the way in (to the driveway). They did the garage which is way back there, and tehy didn't leave any of that trash back there, which I thought "Oh Wow!" They brought it all right up to the front and did a really good job with the cleanup. Our garage had not been roofed for years, and my son was here looking on the inside and he said they replaced a lot of the boards. He said look on the inside mom, they did a good job on that. I like the new looks of it, everyone says that it ties in with the house very well. The home looks very nice, professional job. I definitely would recommend you to others.
Barb Yost (Grand Rapids)
"I just wanted to say how amazing your team was. What a wonderful job they did. Your foreman was awesome. Everyone was very professional. They worked so well. There was not one complaint. So I just wanted to say thank you. I just wanted to let you know that because sometimes we are so quick to complain but I think it’s harder for us to call and say ‘Hey thanks! What a great job!’ Definitely consider you as far as referrals in the future and definitely pass that on. Thank you and have a wonderful day."
Sarah from Alto
Avalon has been very accommodating. They have worked with fixing leaks in my home and the financing. I was so incredibly impressed with the guys who fixed the original leak. They talked to me before they left about needing ridge cap vents. Kerry replaced the shower. He is a really good guy, he was very meticulous, he talked to me about any and all changes in the project. I felt comfortable leaving him at the home, and my dog liked him too. That is important.
Dawn E. (Grand Rapids)
Very happy with the new roof!! Great service from the initial contact to the completed job!! You couldn't even tell that a crew at my house once was the job was completed. Would strongly recommend.
Martin T. (Comstock Park)
We had a new roof installed. The cost was a fair figure for what had to be done. Everything that was going to be done to complete the job was explained in full detail. All questions were answered.
The workers started at 8:00am and quit around 6:00pm the first day, and they needed to come back the next day for a few hours to complete job.
They cleaned everything up completely each day before they left each time they were here.
I would say that Carl and his crew were the best anyone could expect.
So far everything appears to be fine and it looks great.
Stanley H. (Grand Rapids)
The roof was over 20 years old. We replaced it before it leaked. We were glad they got it done in one day. We are already running the air conditioner less with the new ridge vents. We re-insulated the attic once and felt no difference. The ridge vents made a difference. The leader Severiano was very helpful and checked in with me and even offered to go above and beyond.
Rick & Deb R. (Grand Rapids)
We hired Avalon to replace our siding and gutters. They worked pretty steadily through some strange weather. The final product looks great. We recommend them and we will be looking to do a roof with them in the future.
Dirk F. (Grand Rapids)
Workers were polite. They worked hard and did a good job. They knew what they were doing. You can be proud of your workers. They showed up early and the cleanup was amazing. We were real impressed. We were glad that we went with Avalon.