Called a bunch of other companies and never got a call back. Stopped into the Avalon show room on Division and had someone come out same day for an estimate. The crew was very polite and great to work with. They ran into lots of wood problems after tearing all the layers off. We were able to agree on an amount and only added 1 extra day of work. At the end they asked if we needed anything else, I pointed out a few minor problems that they fixed right away. I wish I would have taken more before photos because the work they did looks amazing. Especially on the flat roof section that had a bunch of weird angles and connected to a sunroom. Could not be happier!
Heather M. (Grand Rapids)
The roof was 24 years old and it was the second layer so that's why we had to do the tear off. They did good, they got here first thing in the morning and by the time I got back from golfing they were almost done. They did a good job. They cleaned up good and took care of everything.
Harvey B. (Hudsonville)
They did a wonderful job. The crew was very polite and extremely quick and efficient. I would recommend that crew anytime.
Corina W. (Caledonia)
I had many, many leaks. A lot of backup of ice for the last three or four years. Actually leaks by each of my closets from the dormers. I tried to patch them up several times, and I think around the chimney there was a leak one time they patched too. Different ones, different people patched it up. Never a complete job, this time I wanted to get a complete job, everything fixed up, so no leaks. I was checking the phone book and advertisements, and looking for someone who had been in business quite a while, and had good references so to speak. My one grandson went on the internet, checked out some of the people that had business with you on your website apparently and he recommended you. So I just went with it. I talked to Morgan I think a couple of times, very courteous and another girl I talked to one time too was very helpful. No problems at all, they did a very good job, very courteous, very efficient. Even my neighbors mentioned how much of a good job they were doing. So very, very polite and very good. They tended to business, no monkey business, they were very good and very busy. They had a hard time too because they had to do everything with a wheel barrow because they couldn't get the dumpster all the way in (to the driveway). They did the garage which is way back there, and tehy didn't leave any of that trash back there, which I thought "Oh Wow!" They brought it all right up to the front and did a really good job with the cleanup. Our garage had not been roofed for years, and my son was here looking on the inside and he said they replaced a lot of the boards. He said look on the inside mom, they did a good job on that. I like the new looks of it, everyone says that it ties in with the house very well. The home looks very nice, professional job. I definitely would recommend you to others.
Barb Yost (Grand Rapids)
I got a few quotes and Avalon was the most affordable. I also like their product. About 8 people came by and got the roof done in about 5 hours. Two days later they got the gutters done. I'm already recommending them to the neighbors.
Calvin B. (Dorr)
We were extremely pleased with the knowledge, professionalism and service we received. The workers were friendly and communicative, always letting us know when they would be coming and going. We would highly recommend them!
Sheryl L. (Marne)
Beth and BJ have been battling a leaky roof for over 10 years. With drywall dripping in the ceiling, and having to use pots and pans as their arsenal against rain puddles that form in their dining room and kitchen every time it rains — a new roof was long overdue.
So Avalon Building Concepts teamed up with Kentwood Christian Church to provide this family of four with a free roof.
Avalon Building Concepts owner Richard Mead feels that good things come to people who wait, telling Beth and BJ, “We’ve been richly blessed by the community and we wanted to give back a little bit, so we’re here to put a roof on your house today for you.”
This was a complete surprise for their family, and they were extremely grateful for the thoughtfulness of Avalon and Kentwood Christian Church in providing them with this “tremendous gift” of generosity.
“Thank you, thank you. So much,” Beth expressed with a sigh of relief.
BJ finished, “When people try to find someone…to put a roof on, or do any other maintenance on their home — you want someone you can trust. And this is a company you can trust.”
See the full video above to watch the surprise and high quality roof transformation take place.
Beth & B.J. G. (Grand Rapids)
It was great. It went really quick. I had leaking in the kitchen, bathroom, and basement. Not leaking anywhere anymore. I tried calling a few places, Avalon was the only one to get back with me and was willing to do a repair only if needed.
Ann T. (Grand Rapids)
Avalon has been more than cooperative and professional. There were a few issues as they were installing the roof of which they addressed and corrected. There representatives have been more than cooperative and considerate. I feel that I got a great product for the price as I had shopped around, plus have a background in building. All things considered, I have no hesitation in making a recommendation for Avalon.
Roger D. Jones (Grand Rapids)
Jonathan was the salesman and explained everything very well. He made good on everything offered. Carl's crew was professional and cleaned up after themselves. We have ordered windows due to the professional job.
Gerald W. (Grand Rapids)
The crew did a great job installing a roof for me. I called Friday because wind blew some shingles off and they came out Monday to fix it. They even pulled out a magnet to clean up everything. They did great. I may do more work with them again soon.
Robert V. (Lowell)
Jeremy was awesome, got me financed within hours. The other company I tried couldn't get me financed. The crew was awesome. They were quick and I did not find a single nail afterwards. They even dealt with some extra issues underneath the shingles. The price was thousands cheaper than my first estimate. Had an issue afterwards, I called them and they came out a few days later. They got on the roof, and even said they will put a note on the computer to come back and check it in the fall.
Greg S. (Grand Rapids)
It went awesome. They did real good, they were considerate. My son used to side houses and he complimented the job Avalon did. They put the awning back up for me and offered to put the gutter back up too but I told them I would do it myself.