Avalon is one of the best companies that I've been associated with. A great total house facelift. Thanks so much looks great!
Would recommend to everyone.
Chad K. (Grand Rapids)
Avalon put a new roof on our cottage. We noticed one day that there were shingles on the ground and we needed work done on our roof. The workers were very nice, fast and efficient. They got the job done in about two days. They were very courteous and hard workers. We didn't even have to wait around for them to do it. They came out quickly to fix it. The supervisor was available to answer all of our questions and was very helpful.
Roberta P. (Caledonia)
We had a great experience with Avalon. The windows are such an improvement and the condo is much quieter since they were installed. The men who installed them were very efficient and worked through some miserable weather without complaining. We would definitely use Avalon for other services.
Candace L. (Zeeland)
There is not a more difficult person than me to satisfy and Avalon did it. I put them under a microscope in protecting my gutter guards and landscaping, as well as cleanup, and they did a magnificent job. We have remodeled most of our house and wanted the roof to measure up to the rest - they made it happen, in spades. The people were polite, they followed up on all my concerns before hand and during the time they were here, and they were price competitive, despite everything they had to do to make me happy. I have walked the roof, inch-by-inch, and found nothing about which to complain. They actually built boxes around my hydrangeas to protect them and the fine mesh of my gutter covers did not have so much as an impression. When they left, you could not even tell they had been there except for a beautiful new roof. Kudos to Avalon.
Russ H. (Rockford)
Avalon put on a metal and shingle roof combination. The crews were really good. They even consulted with the metal manufacturer when putting on the metal portion after the shingle roof.
Lisa Z. (Alto)
I had many, many leaks. A lot of backup of ice for the last three or four years. Actually leaks by each of my closets from the dormers. I tried to patch them up several times, and I think around the chimney there was a leak one time they patched too. Different ones, different people patched it up. Never a complete job, this time I wanted to get a complete job, everything fixed up, so no leaks. I was checking the phone book and advertisements, and looking for someone who had been in business quite a while, and had good references so to speak. My one grandson went on the internet, checked out some of the people that had business with you on your website apparently and he recommended you. So I just went with it. I talked to Morgan I think a couple of times, very courteous and another girl I talked to one time too was very helpful. No problems at all, they did a very good job, very courteous, very efficient. Even my neighbors mentioned how much of a good job they were doing. So very, very polite and very good. They tended to business, no monkey business, they were very good and very busy. They had a hard time too because they had to do everything with a wheel barrow because they couldn't get the dumpster all the way in (to the driveway). They did the garage which is way back there, and tehy didn't leave any of that trash back there, which I thought "Oh Wow!" They brought it all right up to the front and did a really good job with the cleanup. Our garage had not been roofed for years, and my son was here looking on the inside and he said they replaced a lot of the boards. He said look on the inside mom, they did a good job on that. I like the new looks of it, everyone says that it ties in with the house very well. The home looks very nice, professional job. I definitely would recommend you to others.
Barb Yost (Grand Rapids)
I really appreciated all of the calls to keep me in the loop. I appreciated that you guys came out, even the follow up calls. I needed to get the roof done but I couldn't afford to do it all at once so the financing worked great. It was an answer to my prayers. Thank you everyone.
Cecilia O. (Ravenna)
Went great. Called Colten on a Tuesday, he was here Wednesday and the crew was here Friday at 7am to start the work. They were out by noon. The laundry room ceiling collapsed so that was the rush. We were glad we got it done the day before the tornado came through. Excellent company.
Sandy S. (Dorr)
Excellent service! Workers were very professional!! Roof looks amazing! No more leaks. Got the job done in two days. Yard was cleaned up very well. Would highly recommend!!!
Cynthia V. (Hudsonville)
Everything went fine. They came in and out with no problem. We have reccommended them to others. Larry was a great guy too and helped us out on a lot of things.
Michelle W. (Grand Rapids)
"My name is Patrick Gill. I am a Senior Minister at the Kentwood Christian Church. I have been here 10 years and I love this church family and I love the Grand Rapids area and our church roof was needing repair. Our shingles were blowing off in high winds, the shingles were discolored. We had leaks. The ceiling tiles would be stained and we decided we were going to do something about it. We got in contact with Avalon and spoke with Larry. Then I was able to meet with Reynauldo, the foreman for the job and it has been such a blessing in our lives. Whenever you are having such a major job done on your church. You want people you can trust, people that you can talk to, that will listen and they just reinforced that they are there not only for the job but to build a relationship with you as a church family. The work is beautiful, it looks so wonderful. We've had comment after comment. Our facility that was reshingled was 50 years old. The new shingles makes it look like a rebuild. It looks fantastic. Reynauldo, as I said earlier, was great to work with. They were very professional, they showed up on time, they let you know when they were leaving. They were very sensitive, if we needed it quieter at certain points. They worked with us. They were a fantastic crew, and we feel like Avalon was led into our lives by the Lord himself because we believe in the providence of God and the whole church is thrilled with the outcome of the shingled roof. We love the final results of the roof and besides just loving it. We have a Golden Pledge with a 50 year warranty. So we don't have to worry about that roof at all. How great is that? Another thing that I thought was just so wonderful about Avalon was after we had signed the contract, about two weeks later, they called us and they were about to do a community service. They wanted to offer a free roof to somebody that we thought was deserving. We found that individual and was there for the big reveal and surprise to that family. That family was so blessed and were treated so well. There new roof is fantastic and they are loving it. I thought to myself, here is a company that really isn't just about the dollar and the bottom line. They are doing work and taking care of other people that is truly deserving. That is a Christ-like quality and a blessing to so many. I would just say to anybody, if you need a shingle roof for your home or if you have a church building or business. If you want to work with somebody that is very trustworthy, that you can depend on, that you can talk to, that you can have a relationship with, that you feel like you can even call after the job is done, and the money has been paid, that they will be there. I think Avalon is the way to go, and I really mean that from the bottom of my heart."
Patrick Gill (Kentwood)
I was surprised that it went off without a hitch. I can't believe how efficient they were. They didn't cut any corners. I thought it would take a day and a half and they whooped it in a day.
Bruce S. (Grand Rapids)
Called a bunch of other companies and never got a call back. Stopped into the Avalon show room on Division and had someone come out same day for an estimate. The crew was very polite and great to work with. They ran into lots of wood problems after tearing all the layers off. We were able to agree on an amount and only added 1 extra day of work. At the end they asked if we needed anything else, I pointed out a few minor problems that they fixed right away. I wish I would have taken more before photos because the work they did looks amazing. Especially on the flat roof section that had a bunch of weird angles and connected to a sunroom. Could not be happier!