"I just wanted to say how amazing your team was. What a wonderful job they did. Your foreman was awesome. Everyone was very professional. They worked so well. There was not one complaint. So I just wanted to say thank you. I just wanted to let you know that because sometimes we are so quick to complain but I think it’s harder for us to call and say ‘Hey thanks! What a great job!’ Definitely consider you as far as referrals in the future and definitely pass that on. Thank you and have a wonderful day."
Sarah from Alto
Avalon installed a new roof and skylight on our home. Eric Hoffman was very intelligent and answered all of our questions. He explained everything well. Zach's crew got it done in one day. They also asked us what we wanted to do about a skylight that came up to the peak. We have told others about the work. We were happy that Adam came out to check in with us. We are happy with their cleanup, they went over the yard with a magnet and we only found one nail when it was done. We also like that the work will be inspected after completion.Your review helps others learn about great local businesses.
Carol S. (Ada)
There is not a more difficult person than me to satisfy and Avalon did it. I put them under a microscope in protecting my gutter guards and landscaping, as well as cleanup, and they did a magnificent job. We have remodeled most of our house and wanted the roof to measure up to the rest - they made it happen, in spades. The people were polite, they followed up on all my concerns before hand and during the time they were here, and they were price competitive, despite everything they had to do to make me happy. I have walked the roof, inch-by-inch, and found nothing about which to complain. They actually built boxes around my hydrangeas to protect them and the fine mesh of my gutter covers did not have so much as an impression. When they left, you could not even tell they had been there except for a beautiful new roof. Kudos to Avalon.
Russ H. (Rockford)
Avalon has been very accommodating. They have worked with fixing leaks in my home and the financing. I was so incredibly impressed with the guys who fixed the original leak. They talked to me before they left about needing ridge cap vents. Kerry replaced the shower. He is a really good guy, he was very meticulous, he talked to me about any and all changes in the project. I felt comfortable leaving him at the home, and my dog liked him too. That is important.
Dawn E. (Grand Rapids)
Very pleased with the work. Excellent crew working on a very steep roof using harnesses for safety was reassuring. Job was for 43 squares and complete tear-off with some wood repair on our roof job. The crew completed the job in 2 days with complete clean-up. Very positive experience.
Steve F. (Lake Odessa)
It's rained hard a few times since we put on the new roof and we can't even hear it anymore.
Loren B. (Brohman)
We are more than happy. Carl came over everyday and explained what he was going to do. They were always on time and cleanup was great. They were flexible with the weather. They were all very polite. They had it tough too. They couldn't put the shingles on the roof so they had to carry them up themselves. Carl was right up there on the roof working with his crew too. We have already recommended them to others.
Art H. (East Grand Rapids)
I was very pleased. They came out right away. I did call about an extension on the gutter and they came right back out to do that. I told them not to worry about damaging my bushes because I wanted to get rid of them. They actually removed them for me and hauled them away which I really appreciated. Larry was great, he didn't push me, he did not make me feel like I had to make a decision right away but he told me that if I did decide to do it they could get it done quickly and they did. I also appreciate the 50 year warranty.
Judy R. (Grandville)
Avalon did an unbelievable job with our roof. They tarped up the house and we only found a few nails so the cleanup was good. Can't believe they did it all in one day.
Greg G. (Grand Rapids)
Avalon put a new roof on our cottage. We noticed one day that there were shingles on the ground and we needed work done on our roof. The workers were very nice, fast and efficient. They got the job done in about two days. They were very courteous and hard workers. We didn't even have to wait around for them to do it. They came out quickly to fix it. The supervisor was available to answer all of our questions and was very helpful.
Roberta P. (Caledonia)
Can't believe how fast they installed it. We thought it would take all day. They replaced almost all of our windows in half a day. We have been able to keep our house about 3-5 degrees cooler with the new windows.
Heather L. (Grand Rapids)
We had Avalon re-roof our house and the crew did an amazing job! They were very professional and cleaned up great as they did the tear-off, replaced the wood underlayment, and put in new venting. We love the new architectural shingles and won't have to replace them in our lifetime! We would gladly recommend Avalon to anyone who may need roofing, siding or other building needs.
Shelley M. (Grand Rapids)
There were no glitches. The whole process was easy, smooth and comfortable. They took the measurements. They showed up with the windows and they knew what they were doing. The early part of the day was rainy, so the installers kept taking their shoes off every time they entered the house. They picked up after themselves so there was no mess. They did a good job. There were no difficulties. What was promised was delivered. The original installers did not put the blinds back up. So I called the office and they sent someone back out to re-install them.